Job Description
Salary: Starting at $16-$17/hr
Coverage and Training Specialist|Office Pride
Perm/contract: Permanent
Reports to: High Profile
Account Coordinator
Oversees: N/A
Location: Shelbyville andsurrounding areas
Level: Entry
Hours: 25-40/week - Daytime, Nighttime, Weekends
About the role
The Coverage & Training Specialist serves as a support position to the Area Manager and Branch Manager. This role ensures that customers are well loved by providing coverage and/or coverage
solutions so that 100% account service is achieved, as well as ensuring that employees are well loved
by providing comprehensive and effective training so that employees feel fully comfortable on their
first solo day of work.
Responsibilities
Coverage
o Working with the Area and Branch Manager to curate plans to ensure that
customers are serviced 100% of the time
o Spending time learning each customer site within geographical assigned area in
order to be prepared for coverage situations
Training
o Following 3-day training process to ensure that Account Specialists are adequately
prepared for their first solo day of work
o Training by the Right Hand Method for proven efficiency
o Training the Office Pride Color Coded Microfiber System to prevent cross contamination
Cleaning hours at assigned facilities
Candidate requirements
Janitorial industry experience preferred
Prior training experience preferred
Weekend availability
Daytime availability (Occasional Nighttime)
* Reliable transportation
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